Most of your customers are already on their phones — mostly on Facebook and WhatsApp. Being findable there costs nothing but a little care.
Three basics that cost nothing
- A Facebook page with your business name, what you sell, your location, and a phone number — and answer the messages
- Photos taken outside in daylight, close enough to show the product clearly
- Your price or price range in the post — "PM for price" loses tired customers
Small habits that build trust
Post regularly, even once a week. Reply politely to complaints where others can see. Never promise stock you do not have — one broken promise on Facebook travels far.
When you grow
WhatsApp Business (free) adds a catalogue, opening hours, and quick replies. And registered SMEs on this database are in the draw for five free professional websites — another reason to register.